Engage Leeds

Engage are a large team of housing support staff who work city wide and support people on a one to one basis. We can support people who are at risk of losing their homes, people who want to live independently and those who want to enjoy greater involvement in their community.

What we offer

The Hub
Advice Service
Employment & Engagement
Dementia Service
Housing Navigators
Peer support & Volunteering
Empowering Voices
Community Hub

Who we are

Engage Leeds is a citywide housing support service, providing one-on-one assistance to individuals and families at risk of losing their homes or wanting to live more independently. With a dedicated team of professionals, Engage Leeds offers tailored support to address housing challenges, improve well-being, and foster connections within the community. By collaborating with local partners and services, Engage Leeds empowers people to create sustainable solutions and achieve stability in their lives. Through their compassionate and personalised approach, Engage Leeds embodies a commitment to making housing support accessible and impactful across Leeds.

My Plan

Consortium Partners

Through our Engage services, our partners are essential in helping us empower individuals and build stronger communities. Together, we achieve lasting impact through collaboration and dedication.

“A heartfelt thank you to the Engage Leeds team from my son and me. Your incredible support has truly changed our lives.

When I first came to you, I had no job, no access to funds, and was on the brink of losing my flat. You exceeded all expectations – helping me secure a job, find a new flat, and regain hope and confidence.“

To anyone feeling hopeless: don’t give up – visit Engage Leeds!

GIPSIL,
The Old Fire Station,
Gipton
LS9 6NL

0113 380 7615

referrals@engageleeds.org.uk

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The Hub

Our Hub staff triage all referrals received by Engage Leeds. Referrals can be made by individuals or agencies. If Engage Leeds is not the right service, the team provides advice and short-term interventions. Communication methods are adapted to suit individual needs.

Criteria:
Working with Engage Leeds.
Open to all in Leeds seeking housing-related support.
Access: Self-referral or agency referral.
Email: referrals@engageleeds.org.uk

Advice Service

Engage Advice Service is an accredited service providing free, independent, flexible advice to people receiving support through Engage Leeds services. The team helps people access their benefit entitlements and maximise their income. They can help people challenge benefit decisions up to and including representation at appeal tribunal. In addition, the team raise social policy issues which impact the people we support such as welfare reforms and austerity. They regularly contribute to Select Committee Consultations to feed in the issues and barriers that people we support are experiencing.  

Criteria:
Working with Engage Leeds.
Access: Referred via Engage Leeds.
Email: referrals@engageleeds.org.uk

Employment & Engagement Service

Engage Leeds Employment and Engagement Service helps people explore job opportunities, education, and training. We provide tailored support with CV writing, job applications, finding work experience, volunteering, and accessing learning opportunities.

Criteria:
Working with Engage Leeds. 
Access: Referred via Engage Leeds.
Email: referrals@engageleeds.org.uk

Dementia Service

Our team supports individuals living with dementia or memory-related issues. They help with tenancy maintenance, liaising with health professionals, and connecting to community resources like Memory Cafés and peer support groups.

Criteria:
Working with Engage Leeds.
Living with dementia or memory-related issues
.
Resident in Leeds.
Access: Self-referral or GP referral.
Email: referrals@engageleeds.org.uk

Housing Navigator

Housing Navigators provide intensive support for individuals with complex needs, including repeat homelessness, mental health issues, and substance misuse. They coordinate with services and ensure clients engage effectively with support systems.

Criteria:
Working with Engage Leeds.
In Leeds
.
Willing to engage.
Access: Self-referral.
Email: referrals@engageleeds.org.uk

Peer Support & Volunteering

Volunteers enhance well-being through physical activities, personal support, and goal-setting. They also assist with independent living skills, navigating public transport, and accessing learning opportunities. Volunteers work alongside or after Housing Support Workers as part of a coordinated plan.

Criteria:
Working with Engage Leeds.
Resident in Leeds.
Access: Self-referral.
Email: referrals@engageleeds.org.uk

Empowering Voices

At Engage Leeds, we champion the voices of the individuals and communities we support. Our team works closely with local organisations, agencies, and policymakers to advocate for positive change on behalf of those we serve. By highlighting the needs and challenges faced by people across Leeds, we aim to ensure that services, policies, and opportunities are accessible and inclusive for everyone.

A cornerstone of our advocacy is our exceptional Equality, Diversity & Inclusion (E,D&I) group, which brings together passionate individuals dedicated to driving meaningful change. Their work ensures that everyone’s voice is heard and valued, fostering a culture of respect, understanding, and belonging.

Criteria: Working with Engage Leeds. 
Access: Contact us to learn more about how we represent and support communities.
Email: referrals@engageleeds.org.uk

Community Hub

At WFC, we’ve created a space that brings people together and supports them in their journey to thrive. From hosting lessons and workshops in our Teams Room to providing a calming environment in our Therapy Rooms, WFC is a place where everyone feels welcome.

Criteria:
Working with Engage Leeds.
Access: Email us to find out how WFC can support you.
Email: referrals@engageleeds.org.uk

Parent Mediation

Parent Mediation helps separating or divorcing couples resolve disputes about children without costly legal battles. Mediators support constructive discussions to reach agreements in the children’s best interests.


Watch Service Video Here


Criteria: 

Open to all parents and carers.
Priority for specific postcodes in deprived wards.
Access: Self-referral.
Email: Nicola.French@GIPSIL.org.uk

Family Mediation

Our Family Mediation service provides a safe space for young people and their and their Parent/carer to reduce conflict and improve communication. Sessions focus on preventing family breakdown and creating positive changes through a solution-focused approach.

Watch Service Video Here

Criteria:
Young people aged 11 to 18 years.
Living in Leeds or attending an educational provision in Leeds.
Access: Self-referral.
Email: CHP@gipsil.org.uk or Nicola.French@GIPSIL.org.uk